Dover Jewelry Terms of Service

25% Off Your First Purchase with Dover 

TERMS & CONDITIONS: This offer is good for 25% off the first $2,000 of your online purchase on when promotion code is entered at  checkout with your Dover Concierge Representative. The offer is only valid for pre-approved accounts; is only valid on your first purchase made on 1 customer/household and may not be combined with any other offer. The 25% discount applies only to the order and excludes sales tax, shipping, and any other non-merchandise charges (e.g., customs charges) to the first $2,000 USD of total item price in your order, for a maximum discount of $500 USD. All standard rates  apply. Doverjewelry reserves the right to cancel or modify this offer at any time without notice. Limited Time Offer. Offer Cannot be combined with any other offer.

Please contact John, your personal Concierge @ 877.777.6111 or to redeem this offer.

Domestic shipments, fully insured second-day delivery by UPS are entirely free for all products purchased from Dover Jewelry’s Website.

International shipments are assigned exclusively to FedEx at the charge of $45.00, with full insurance coverage. Custom duties and import taxes applicable to the shipped item are the sole responsibility of the buyer and are non–refundable by Dover Jewelry in case of returning a purchased item.

International Customs may sometimes hold packages for an extended time before they will release the package. This time period may reach one month according to the USPS. The importation of merchandise into countries other than the U.S.A. may result in additional custom taxes, brokerage and/or duty fees upon delivery of your order. Dover Jewelry will not be able to reimburse you for any additional fees incurred.

Your Purchase Includes 

With each purchase, Dover Jewelry proudly provides:

FREE Fully insured shipping within the USA. (Valid local phone number must be provided along with payment information)

FREE Sizing for estate and antique rings.

Our Certified Appraisal outlining the intrinsic and specific attributes of your purchase to include type of metal, quality cut, age and appraised insurance value.

Sales Tax

Florida residents will incur sales tax which will be added to their purchase amount. The rate of sales tax for Miami residents is 7% and for all other parts of Florida 6.5%. Residents of all other states within the US are exempt from the payment of sales tax.

Full Refund

If you are not completely satisfied with your purchase, you could return your item(s) within five days from the date of delivery. There will not be any re-stocking fees nor hidden charges!

Return Policy

We request that our valued customers verify the availability of the item they wish to purchase prior to placing their order. Dover Jewelry & Diamonds guarantees the authenticity of all jewelry items exposed on this Website.

Layaway Policy

For your convenience, we offer a two-month layaway plan at no additional charge. We request 30% down payment within five days of placing your order, with the remaining balance payable in two installments within 60 days. Should you need an extended plan, we would be happy to consider your requirements. Please contact us in advance for an extension arrangement.

Dover Jewelry reserves the right to release the item after 60 days should the payment not be received in full, at which point all payments made for the item will be converted into store credit. Such credit may be applied exclusively towards the purchase of other items from this website unless prior arrangements have been made with Dover Jewelry in writing.

Please note that the guidelines, policies and other terms and conditions of use and sale at our company may vary.

In the rare event of a typographical error on the information listed within our website to include gem descriptions and item pricing, Dover Jewelry & Diamonds has the sole discretion of cancelling or modifying the product information either before or after its sale. If the item has been sold in error, Dover Jewelry will provide a full refund to the buyer of all monies paid by the buyer and adjust the product information correctly and accordingly.

Note: All carat weights and stone measurements reflected in our Jewelry descriptions, represent approximate figures. Mounted stones are graded only to the extent rendered possible by the mounting. Certain gemstones are treated to enhance their color and overall beauty. Such treatments may not always be permanent and/or may require special care. Please email us for further details in this regard.