Items 'On Hold'
Under special circumstances, we accept putting items of jewelry ‘on hold’ for our valued clients.
We are happy to extend a formal hold for you, for a limited time, and although still visible and showcased on our website, 'On Hold' would replace the 'Purchase' tab to guarantee its place for you.
For these exceptions, we would request a deposit in proportion to the price of the item under consideration, and remind our valued clients that items may be held in this manner for a limited period of time exclusively In order to enable the public to place orders at their discretion.
Unfortunately, adding an item to your bag will not guarantee its reservation for you, until the transaction has been completed.
Please contact one of Gem Specialists directly at 877.777.6111 for more information on safeguarding your selection until you are ready to make a purchase.